Hotel Exe Plaza

Paseo de la Castellana, 191, 28046 Madrid, Spain - Madrid. See on map
4,2/5
Very good Based on 2694 reviews Google
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Where is the lodging establishment?

Paseo de la Castellana, 191, 28046 Madrid, Spain - Madrid.

Features

Bioscore sustainability level B
  • Wifi
  • Car park
  • Air conditioning
  • Spa
  • Accessible
  • Family
  • Gym
  • Business

Choose your room

Showing 11 results
Superior Room
  • View
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Mini-bar
Standard Room
  • Air conditioning
  • Toilet
  • Mini-bar
  • Safe
Romantic Room
  • 2 guests
  • 40 ㎡
Junior Suite
  • 1 guest
  • 36 ㎡
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Mini-bar
  • Safe
Family Connecting Room
  • 4 guests
  • 40 ㎡
Family Room
  • Air conditioning
  • Bathroom, Toilet, Bath
  • Mini-bar
  • Shower
Premium Room
  • 1 guest
  • 35 ㎡
  • Air conditioning
  • Toilet
  • Mini-bar
  • Safe, Laptop safe
Comfort Room
  • 2 guests
  • 20 ㎡
  • Air conditioning
  • Bathroom, Toilet, Bath
  • Mini-bar
  • Shower
Club Room
  • 1 guest
  • 20 ㎡
  • View
  • Air conditioning
  • Toilet, Bath
  • Mini-bar
Premium Single Room
  • Air conditioning
  • Toilet
  • Mini-bar
  • Safe, Laptop safe
Business Room
  • 1 guest
  • 20 ㎡

Hotel Exe Plaza

This superb hotel enjoys a strategic setting at the heart of the business district of Paseo de la Castellana. The hotel's prime setting makes it a popular choice with business and leisure travellers alike. The hotel is located next to the Santiago Bernabeu Stadium and the conference centre. Metro and bus stations are located in close proximity to the hotel, and the airport and Juan Carlos I Trade Fair Centre are within a 15 minutes' driving distance away. This contemporary style hotel welcomes business and leisure guests with excellent facilities and impeccable service. The guest rooms are exquisitely appointed, offering functional space and a relaxing environment which is fully conducive to work and rest.

Other names for Hotel Exe Plaza:

Silken Puerta CastillaExe Puerta CastillaHotel Puerta De Castilla Cadena Silken

Conditions and services

  • General

  • Check-in starts at: 14:00
  • Check-out ends at: 12:00
  • Wifi
  • Internet
  • Car park
  • Air conditioning
  • Heating
  • Lift
  • Reduced mobility access
  • Non-smoker Rooms
  • Smoking area
  • Soundproof rooms
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Safe
  • Tour desk
  • Press
  • Leisure and families

  • Children television networks
  • Food and beverage

  • Restaurant
  • Bar
  • On-site coffee house
  • Room service
  • Breakfast in the room
  • Business facilities

  • Business Centre
  • Meeting rooms
  • Housekeeping service

  • Daily maid service
  • Trouser press
  • Laundry
  • Wellness

  • Spa
  • Massage
  • Gym

What do guests think about this lodging establishment?

The hotel received mixed reviews from guests. While some praised the overall quality and value for money, others were disappointed with the restaurant's menu. One guest mentioned that the previous menu was excellent, but the current one was disappointing. Another guest had a satisfactory stay in terms of service, comfort, cleanliness, and location. However, they experienced issues with billing administration, with errors in names and addresses. The hotel's management was slow to correct these mistakes. One guest had a negative experience when they left an item in the room and it went missing. The management's handling of the situation was described as careless and unsatisfactory. On a positive note, guests appreciated the spacious and comfortable rooms, as well as the convenient location near a metro station. Overall, the hotel provided a good value for money stay with a few areas that could be improved.

Reviews

4.1
Among the 205 user reviews of this lodging establishment, we don't have any available in English. Would you like to be the first to write a review in your language?

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

4,2

Very good

Based on 2694 reviews

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  • Damla Şeroğlu -Feb 26, 2020

    When we entered the hotel, a cold weather prevailed. We were greeted very rudely. A woman working at the reception, especially name is Rocio, treated us extremely bad. I did not expect such a hotel with such good reviews to have such rude employees. We

  • Billy Yago -Feb 9, 2020

    Service is extremely bad I had a guy named Tomas Who was extremely rude and difficult to deal with I told him the room smelled like cigarettes and he told me to go out to eat. Worst customer service I have in my life and do not recommend this to anyone I

  • Ágnes Széll -Feb 2, 2020

    Perfect location for sightseeing because three metros are available in 100meter so you can easily get everywhere in a half an hour. We were lucky, I suppose, beacuse we got a room with a king size bed and it was rather a junior suit than a simple room. Th

  • Arjun Sangwan -Jan 31, 2020

    Efficient service. Non faf. To the point and clean rooms. Literally outside the tube stn exit.

  • Paul Casey -Sep 15, 2019

    Check in was warm, friendly and fast. Communal areas and lifts are showing signs of age for sure and could benefit from a refurbishment. Conversely our bedroom was clean and fresh and very well appointed. We were on a high floor and did not suffer from a

Frequently asked questions about Exe Plaza

No, Exe Plaza doesn't have a pool.

You can stay at Exe Plaza starting at 32.70 per night. The price will vary depending on the dates and the demand.

Yes, Exe Plaza is a family lodging establishment, suitable for you and your loved ones.

You can check in at Exe Plaza any time after 14:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

Yes, Exe Plaza has parking facilities.

At Exe Plaza, you'll have internet access through their free WiFi service.

Yes. If you're looking for a lodging establishment with sports faciities, Exe Plaza, has a gym where you can exercise.

Yes, the facilities at Exe Plaza include a restaurant.

Yes, Exe Plaza has a business centre that's ideal for your meetings.