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Gran Hotel Bali 4 *

Luis Prendes, 4, 03502 Benidorm, Spain |Show on the map
from R378
  • Terms and facilities
  • Location
  • Opinions

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6,6
Destinia Score
Score based on 536 reviews
35
Tripadvisor Score Score based on 4599 reviews

Average price per night for this hotel for the following weeks

2017/09/26 - 2017/10/01 2017/10/02 - 2017/10/08 2017/10/09 - 2017/10/15 2017/10/16 - 2017/10/22
R1 334 R1 333 R1 246 R1 091

Target price (based on users' searches) per person and night considering the most economical pricing.


Services and terms: Gran Hotel Bali

  • Standard Room Services
    • Air Conditioning
    • Safe
    • Heating
    • Minibar
    • Satellite TV
    • Hairdryer
    • Telephone
    • Television
  • Accommodation facilities
    • Lift
    • Bar/Café
    • Business Centre
    • Meetings Room
    • Children's Playground
    • Laundry
    • People with reduced mobility access
    • Non-smoker Rooms
    • Parking
    • Hairdresser
    • Restaurant
    • Spa
    • Shops
  • Leisure facilities
    • Billiards
    • Disco
    • Gym
    • Swimming Pool
    • Sauna

Location: Gran Hotel Bali

This modern beach hotel is situated at Cala de Benidorm, just 50 metres
from the restaurant and bar area. It is just a short 400-metre walk to
the beach; the nearest golf course is just 5 km away and it is 3 km away
from Terra Mítica and Terra Natura theme Parks.


Nearby points of interest

Reviews: Gran Hotel Bali

6,6
To date, we have received 3 reviews of the Gran Hotel Bali hotel.
6,7
6.7
Service
6,4
6.4
Location
6,6
6.6
Cleanliness and condition
6,6
6.6
Value For Money
6,8
6.8
Facilities and comfort
  • 2,2
    Oversized hotel for mass tourism
    - 30 Aug 2017

    Stayed for three days (full board), here are my observations:

    1 - Check-in: Non existent information provided by reception staff, we had to ask around as to what facilities we could use and at what times etc... there wasn't even any information in the room about the services either.

    2 - Room: Fridge broken, A/C broken - need I say more.

    3 - Food: Choice of food was not bad however all areas of the hotel are massively overcrowded which leads to frequent waits of up to 10-15minutes for some food that is being prepared.

    4 - Entertainment: Given that we had no idea what was on (i.e. total lack of information from reception on check-in) we just saw the music that is put on every evening around the pool area, which incidentally the same group every day and was generally poor.

    General summary: It is very clear from start to end that the hotel has a policy to get you in and out asap with minimum effort ,from their part to improve the customer experience, and maximum benefit (i.e. the fact that they have practically merged two giant hotels into one small area). If you visit the games room (next to the pool) it generally sums up what the hotel is all about: facilities almost as old as I am (i.e. 40yrs) that have never been changed/updated from day one.

    I will definitely never stay there again, which is unfortunate as I had high hopes that my young children would at least be able enjoy the kids entertainment and the facilities.

    One other VERY IMPORTANY FACT, security is almost non-existent (quite worrying given recent events in Barcelona) we often met people around the pool area that weren't even residents at the hotel but we able to freely access the facilities etc..

  • -
    My opinion about this hotel Gran Bali
    - 13 Oct 2015

    The hotel should not be credited with 4 stars. Service is non existent, especially in the restaurants and bars. The hotel has two restaurants both of which seat approx. 850 guests. I counted only 4 waiters in one restaurant - they have to take orders for drinks, clean and relay tables. One had to wait at least 40 minutes for a wine order. The cooked food was completely cold. Tables were left with used crockery. A complaint was made to a person parading in the restaurant who appeared to be a member of management - his response was simply that the hotel catered for a vast number of clients. The solution to the problems is simple - the larger the hotel the more staff require to be employed. The same lack of service was applied in the bars - again no waiter service at all. I booked demi-pension for 5 nights and only ate in the restaurant twice. On the second occasion adults were eating from the children\'s buffet. The bedrooms were O.K. and clean and the facilities i.e. the pool area were fine but apart from that service was non existent especially in the restaurants. The hotel also lacked an à la carte restaurant. A complaint was made to reception and the response was "Please put your complaint in writing for us to add to the huge pile of complaints that we already have:" 1 star would be sufficient for this hotel.

  • -
    Impresiones del hotel Gran Bali
    - 29 Dec 2010

    The hotel was good in every way, except the food. There was plenty of selection but the preperation of the dinners mostly were disgusting. It wasn\'t that it wasn\'t to a British palate. There were many Spanish guests very discontented with the quality as well.