Hotel Collection O Mocambo
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Hotel Collection O Mocambo
This hotel is situated in front of the World Trade Center in Veracruz, about 50 m from the Las Américas shopping centre and Mocambo beach. The centre and the aquarium can be reached in about 8 km, Santiago Fortress and the shipping museum in about 10 km, and Las Bajdas and San Juan de Ulúa airports in some 15 km.
With its charming rooms and gardens, this was the first beach hotel in Veracruz. It was renovated in 2002 and consists of a main building with four storeys and three annexes with a total of 101 rooms, including 4 suites, as well as a garden and terrace. Guests are welcomed in the foyer with 24-hour reception desk, a safe, and a currency exchange counter. Further facilities include a café, a hairdresser, a bar, a breakfast room, and a restaurant. In addition to this, a conference room is also offered as well as a public Internet connection with WLAN. Room, laundry and medical services round up the facilities on offer, and there is parking for those arriving by car as well as playground for younger visitors.
The en suite rooms include a a direct dial telephone, satellite/ cable TV and a double or king-size bed. The air conditioning is individually adjustable.
Guests are offered use of both indoor and outdoor swimming pools, a children's pool, a poolside snack bar and both sun loungers and parasols. There is also a spa area with a hot tub, a sauna, steam room, massage services in addition to further spa offerings in the hotel. Sports enthusiasts may also enjoy a work-out in the gym or a game of tennis on one of several courts.
Other names for Hotel Collection O Mocambo:
Conditions and services
General
- Check-in starts at: 15:00
- Check-out ends at: 13:00
- Wifi
- Internet
- Car park
- Non-smoking throughout
- Pets not allowed
Reception services
- 24-hour front desk
Activities
- Beach access
Food and beverage
- Restaurant
Common areas
- Terrace
Wellness
- Swimming pool
- Outdoor pool
- Kids' pool
- Indoor pool
- Massage
What do guests think about this lodging establishment?
The Hotel Mocambo has a mixed reputation among guests. While some reviewers appreciate its historical charm and unique architecture, others express disappointment with its current condition. The hotel's location is generally praised, with nearby shopping centres and the beach easily accessible. The staff is consistently described as friendly and helpful, offering efficient service. The breakfast is often described as delicious and included in the room price. However, negative comments highlight the lack of maintenance throughout the hotel, including worn-out furniture and outdated facilities. Some reviewers also experienced issues with cleanliness and encountered pests. Despite these drawbacks, there are hopes that the hotel is undergoing renovations to restore its former glory.
Reviews
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.