Hotel Santa Catalina, A Royal Hideaway 5gl

Leon y Castillo, 227, 35005 Las Palmas de Gran Canaria, Spain - Las Palmas de Gran Canaria. See on map
4,5/5
Excellent Based on 735 reviews TripAdvisor
Very popular
Book now

Where is the lodging establishment?

Leon y Castillo, 227, 35005 Las Palmas de Gran Canaria, Spain - Las Palmas de Gran Canaria.

Features

  • Wifi
  • Air conditioning
  • Swimming pool
  • Spa
  • Pets admitted
  • Accessible
  • Family
  • Gym
  • Casino
  • Business

Choose your room

Showing 11 results
Deluxe Room
  • 2 guests
  • 24 ㎡
  • View
  • Air conditioning
  • Fan
  • Bathroom
Superior Room
  • Air conditioning
  • Bathroom, Bath or Shower
  • Television, Satellite Channels, Flat-screen TV
  • Telephone
Deluxe Junior Suite
  • 2 guests
  • 32 ㎡
Junior Suite
  • 2 guests
  • 30 ㎡
  • View
  • Air conditioning
  • Bathroom
  • Television, Satellite Channels, Flat-screen TV
Suite
  • 2 guests
  • 40 ㎡
  • View
  • Air conditioning
  • Fan
  • Bathroom, Bath, Bath or Shower
Deluxe Suite
  • 2 guests
  • 45 ㎡
  • View
  • Air conditioning
  • Fan
  • Bathroom, Bath, Bath or Shower
Premium Room
  • Garden view, Pool view, City view, View
  • Balcony
  • Air conditioning
  • Fan
Premium Junior Suite
  • 2 guests
  • 32 ㎡
  • View
  • Balcony
  • Air conditioning
  • Fan
Royal Suite
  • 2 guests
  • 48 ㎡
  • View
  • Balcony, Terrace
  • Air conditioning
  • Fan
Economy Single Room
  • Air conditioning
  • Bathroom, Bath or Shower
  • Television, Satellite Channels, Flat-screen TV
  • Telephone
Deluxe Family Room
  • 3 guests
  • View
  • Balcony, Terrace
  • Air conditioning
  • Fan

Hotel Santa Catalina, A Royal Hideaway 5gl

An oasis in the city - Santa Catalina a Royal Hideaway hotel represents the living history of Las Palmas in Gran Canaria where it has been an emblematic building since its construction at the end of the 19th century. It stands next to Doramas park the lungs of the city that amazes visitors with its lush beauty and is just 10 minutes away from the Playa de las Alcaravaneras very close to the city s main areas of interest.In terms of safety against viral diseases including COVID19 we have adapted our prevention and hygiene procedures to ensure the atmost safety and wellbeing of our guests staff and suppliers at all our hotels
For your study and development we have constituted a Technical Commission whose aim is for us to enjoy the return to the activity with maximum safety
We have created the program for this purpose We care about you which includes a sizing plan to ensure you enjoy your next stay at any of our hotels in complete tranquility.
The Santa Catalina hotel is a symbol of local tradition of how tourism has become a part of the civic heritage and of respect for the environment. It is precisely the combination of all these elements that makes the hotel authentic distinctive and full of character.It stands next to Doramas park the lungs of the city that amazes visitors with its lush beauty and is just 15 minutes away from the Playa de las Canteras very close to the city s main areas of interest. The glamour the authenticity the exquisiteness. The essence of a hotel that has always attracted prominent international personalities can be felt in the 202 elegant rooms with direct views of the sea or the magnificent garden of palm trees.

Other names for Hotel Santa Catalina, A Royal Hideaway 5gl:

Santa Catalina 5 Las Palmas De Gran CanariaSanta Catalina By Barcelo GroupSanta CatalinaSanta Catalina, A Royal Hideaway 5glSanta Catalina, A Royal Hideaway Hotel 5*glSanta Catalina, A Royal Hideaway Hotel 5* GL

Conditions and services

  • General

  • Check-in starts at: 14:00
  • Check-out ends at: 12:00
  • Wifi
  • Internet
  • Pets admitted
  • Air conditioning
  • Lift
  • Reduced mobility access
  • Non-smoker Rooms
  • Smoking area
  • Reception services

  • Luggage storage
  • Safe
  • Currency exchange facilities
  • Cash dispenser
  • Tour desk
  • Leisure and families

  • Nursery
  • Casino
  • Food and beverage

  • Restaurant
  • Kid meals
  • Special diet menus (on request)
  • Room service
  • Transportation

  • Car rental
  • Business facilities

  • Business Centre
  • Meeting rooms
  • Wellness

  • Outdoor pool
  • Indoor pool
  • Pool bar
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Solarium
  • Spa
  • Hot tub/jacuzzi
  • Hammam
  • Sauna
  • Massage
  • Hairdresser's
  • Gym

What do guests think about this lodging establishment?

The accommodation received overall positive feedback from guests. They appreciated the amenities, such as the parking and good services. However, there were some minor concerns mentioned. Several guests reported noise issues, particularly with chairs and tables making unpleasant sounds when moved. Some rooms located above others experienced disturbances due to early morning housekeeping. The quality of the coffee from the new machines was criticized, with guests commenting that it did not meet the excellent breakfast standards. The milk provided in the thermos was also described as watery. Despite these minor issues, the hotel's exceptional service, location, and commendable staff were highly recommended by several guests.

Reviews

2.2
To date, we've received 4 reviews of Santa Catalina, A Royal Hideaway 5gl in English.
4.4
4.4
Service
4.3
4.3
Location
4.4
4.4
Cleanliness and condition
4.3
4.3
Value For Money
4.3
4.3
Facilities and comfort
  • 3
    Lovely hotel but where are the smiles??
    Stewart - Feb 4, 2017

    Nice room but a little smaller than my previous stay. Good hotel in general but the whole staff needs a lesson in smiling. Also they have a great knack of walking around looking busy but actually doing nothing. Difficult to get served most of the time unless you bellow across the room.. will probably look elsewhere in future.

  • 5
    Gorgeous
    Catalina - Aug 10, 2016

    A classy and full of character hotel, offering an oasis of peace and comfort. 300 years of history and great facilities are their recipe for offering you the perfect holiday and the best what Canaries has to offer. Yes, it's not a regular hotel like so many others, but it's character, all the facilities and the really helpful staff will make your holiday unforgettable. Will definitely return and reccommend!

  • -
    My opinion about this hotel Santa Catalina
    Michael - Oct 16, 2014

    The hotel is good but your service is pathetic. Firstly you caused me no end of problems by endeavouring to communicate in Spanish, as a result I was embarrassed at the hotel as you apparently gave them problems re payment which I had made to you.. Never again, if I se Destinia I will find alternate accommodation.

  • 3.2
    Impresiones del hotel Santa Catalina
    Wendy - Mar 2, 2012

    Despite the reformas the Santa Catalina is still hopelessly old-fashioned and doesn\'t feel at all like a 5 star hotel.
    The staff at reception are rude. The information available for foreign tourists is minimal despite the fact that when we stayed, most of the guests were foreigners. There are no newspapers, magazines except in Spanish available, and only CNN on the television.
    The rooms are large and well maintained and the breakfast is extraordinary well done and generous.
    It is an attempt to create an ambiance of luxury, but an unsuccessful one.
    The rate we paid thanks to Destinia was very good and there is so little to choose from in Las Palmas!!

    I would suggest that you add to your list of restaurants Deliciosa Marta which is in the 2012 Michelin Guide.(Perez Galdos 23. 928 370882. The best restaurant we found in Las Palmas.

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

4,7

Excellent

Based on 241 reviews

Powered by Google
  • Sindhu Mamillapalli -Jul 27, 2020

    Hotel was very clean, beautiful at every corner, rooms were clean. Breakfast was great! The only negative point is the staff who could have been friendlier which would have made our stay at the hotel a lot nicer.

  • Nasir Ahmed -Jul 11, 2020

    The hotel is beautiful and the amenities in the room are nice. I wouldn’t recommend this place for the below reasons, The check in staff are in competent. A lady called Beatriz checked me in and assured me that I was allocated a room with a balcony. I dr

  • Hulda Sigfúsdóttir -Jun 7, 2020

    Mist luxurious hotel in the islands. Everything looks magnificent and the service is excellent. Can't wait to try the spa!

  • Robert Webber -Feb 18, 2020

    Really nice hotel architecturally. We stopped to check it out and visited the bar for a drink. Best selection of bourbons I have found in the Canary Islands. The bar man really didn't know what bourbon was so I explained it and told him to always serve it

  • A W -Jan 20, 2020

    What a wonderful 6* experience. Exceptional friendly staff who went out of their way to ensure we had personalised attention, always willing to help The renovations are breathtaking with a mix of traditional and modern decor staying true to its cultura

Frequently asked questions about Santa Catalina, A Royal Hideaway 5gl

Yes, Santa Catalina, A Royal Hideaway 5gl has a pool for you to swim in.

You can stay at Santa Catalina, A Royal Hideaway 5gl starting at 60.56 per night. The price will vary depending on the dates and the demand.

Yes, Santa Catalina, A Royal Hideaway 5gl is a family lodging establishment, suitable for you and your loved ones.

You can check in at Santa Catalina, A Royal Hideaway 5gl any time after 14:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

Yes, Santa Catalina, A Royal Hideaway 5gl is a pet-friendly establishment, so you're welcome to stay there with your pet.

Yes, Santa Catalina, A Royal Hideaway 5gl is located just 453 m from Las Palmas de Gran Canaria city centre. Have a look at our map to get a better idea.

No, Santa Catalina, A Royal Hideaway 5gl doesn't have parking facilities.

No, Santa Catalina, A Royal Hideaway 5gl doesn't offer free WiFi service.

Yes. If you're looking for a lodging establishment with sports faciities, Santa Catalina, A Royal Hideaway 5gl, has a gym where you can exercise.

Yes, the facilities at Santa Catalina, A Royal Hideaway 5gl include a restaurant.

Yes, Santa Catalina, A Royal Hideaway 5gl has a business centre that's ideal for your meetings.