Hotel Eurostars Palace
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Hotel Eurostars Palace
Located on Paseo de la Victoria, the hotel is only a 5-minute walk from the AVE train and bus station. It is just opposite the former city wall, where most of the city's landmarks can be found. The hotel is also just 5 minutes from the Palace of Congress. This 162-room design hotel was fully renovated in 2008. Guests are welcomed into a reception hall and offered to take advantage of the hotel's many services. Children may take part in the kids' club or together with their parents engage in one of the many leisure and sports activities on offer. The rooms provide an ambience of authentic contemporary luxury with exclusive details, including individually regulated air conditioning and heating. The hotel offers an avant-garde restaurant where guests can sample a variety of traditional dishes in a casual, modern atmosphere.
Other names for Hotel Eurostars Palace:
Conditions and services
General
- Check-in starts at: 15:00
- Check-out ends at: 12:00
- Car park
- Accessible parking
- Air conditioning
- Heating
- Lift
- Reduced mobility access
- Non-smoker Rooms
- Non-smoking throughout
- Smoking area
- Soundproof rooms
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
- Safe
- Tour desk
- Express check-in/check-out
Food and beverage
- Restaurant
- Bar
- Snack Bar
- On-site coffee house
- Kid meals
- Special diet menus (on request)
- Packed lunches
- Room service
- Breakfast in the room
- Fruits
Transportation
- Transfer service
- Car rental
- Charging point for electric vehicles
Common areas
- Terrace
Business facilities
- Business Centre
- Meeting rooms
Housekeeping service
- Daily maid service
- Trouser press
- Laundry
Wellness
- Outdoor pool
- Sun loungers or beach chairs
- Sun umbrellas
- Solarium
- Hot tub/jacuzzi
- Massage
- Gym
What do guests think about this lodging establishment?
The accommodation received positive feedback regarding its prime location, friendly and courteous service, and excellent breakfast. Some guests mentioned that the rooms may need some maintenance, but overall, they were satisfied with their stay. The hotel's facilities were praised, as well as the cleanliness and spaciousness of the rooms. A few guests mentioned street noise, but highlighted the convenient proximity to the historic center. The staff's friendliness and good service were also highlighted. One guest mentioned that their room was warm despite not using the heating. Overall, guests recommended the accommodation for its excellent location, comfortable rooms, and outstanding service.
Reviews
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Very good
Based on 3030 reviews
- Timo van de Put -Jul 23, 2020
Comfortable rooms in fascinating layout with a double rain shower. Most facilities were closed due to the pandemic.
- Johan Wellens -May 29, 2020
Hotel closed during Corona covid19, could not visit. Hotel not paying back the booking despite not being open. So i recommend to stay away or at least not to pay in advance.
- Hamza Naji -Mar 12, 2020
One of the best palaces I’ve been to, the rooms are amazing, staff member very helpful, the place is located in the center of the city which makes it easier for you to visit. But one thing the restaurant I’ve had the most delicious dinner there specially
- Kate Adamson -Mar 9, 2020
The pool and roof top terrace was closed, even though that is why we booked it. No warning about it when booking. We got to our room and there was a maintenance man in it. We decided to go into town while he finished and dropped our bags. When we came ba
- Dov Peleg -Nov 20, 2019
We liked the hotel very much primarily because of it's location. Very near the old city without the hassle of driving in the narrow allies. Very convenient parking is available. The room was very nice though of somewhat peculiar design with two separate b